JPH11306100A - Contribution reading system on communication network having characteristics in examination support system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To make it possible to easily refer to information needed for examination processing and to make communication with a contributor easier. SOLUTION: This device is a contribution reading system on a communication network, makes contribution data contributed through the communication network correspond to member register data of a contribution member and accumulates them as examination object contribution data. With regard examined contribution data which are judged to have passed the examination by examination processes out of these contribution data, retrieval reading is enabled for a client 20 of a general user by way of the communication network. A monitor of an information processing terminal 40 of an examination worker has an examination screen of a format which makes the examination object contribution data correspond to examination reference data displayed. In accordance with the examination results which an examination worker writes in an entry column of the examination results in each examination item on this screen, success, failure and reservation of the examination object contribution data are judged.

Description

DETAILED DESCRIPTION OF THE INVENTION

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a system for viewing posted information in a communication network.

[0002]

2. Description of the Related Art Posting and browsing systems have been put to practical use on the Internet. In this system, an individual's post is accepted and made public on the Internet like a bulletin board, and communication between the user who browsed the post and the poster is taken over. The system is receiving a great deal of text and images, and has a great deal of access to view it.

[0003] In such a system, there are some which cannot be disclosed depending on the content of the post. It is illegal or does not comply with the operator's policy. Therefore, the content of the post is reviewed in advance and only those that pass are released.

[0004] In this examination work, the examiner looks at the posted data displayed on the monitor of the information processing terminal for examination one by one, and judges pass, reject or suspension.

[0005]

The examination work is a problem. When reviewing post data displayed on the monitor,
Make judgment while referring to the manual of the examination standards. At this time, it is very troublesome to shift the gaze to the detailed examination items of the manual and turn to the monitor screen to determine the posted data.

In some cases, it may be necessary to check the history information of past postings and change history information such as the address of the poster and make a decision with reference to the information. Then
It is troublesome to search for these pieces of history information. As described above, if the information necessary for the examination is scattered, it takes too much time for each examination process, and the burden of processing a huge amount of posted data becomes extremely large.

[0007] In addition, it may be necessary to ask the contributor a question during the examination process. For example, when the posted data is too unclear. If you ask this question via email,
Launch dedicated software. With this software, I had to create an e-mail for the question, enter the address of the poster, and send it. It is very complicated just to go through this work.
Until the answer to the question is obtained, the result of the examination is put on hold and waited.

[0008] In addition, the poster may be sent a notice of refusal to publish the posted data, or an e-mail notifying that the posted data will be published after correction. The task of creating and sending this e-mail is as troublesome as the question.

[0009] The present invention has been made to solve the above-described problems, and an object of the present invention is to provide a posting browsing system which can easily refer to information necessary for examination processing and can easily communicate with a contributor. It is in.

[0010]

In order to achieve the above object, a posting / browsing system on a communication network according to the present invention is characterized by an examination support system and has the following requirements (1).
To (8). (1) An ID is issued to post members registered as contributors, and member registration data such as each member's ID, name, address, and e-mail address is managed as a member list. (2) Post data including at least one of character data, still image data, moving image data, and audio data posted by the member through the communication network is associated with the member registration data, Accumulate as (3) Posting, in the browsing database, post-checked post data determined to have passed in a predetermined screening process from the post-submission data to be checked. (4) For the visitor who has accessed through the communication network, the reviewed posted data posted in the browse database is provided for search and browse. (5) Examination criteria data applied in the examination process is prepared. (6) Displaying an examination screen in a form in which the submission data to be examined and the examination criteria data are associated with each other on a monitor of an information processing terminal used by an examination worker in the examination process. Each examination item in this examination screen has an entry column for entering an examination result. (7) In accordance with the examination result entered by the examination operator in the entry field of the examination screen, the pass / fail / reserve of the relevant submission data to be examined is determined. The post data that has gone through the screening process, the member registration data, and the data of the screening result are associated with each other and stored as the screen data that has been reviewed. (8) For the posted data that is not determined to be passed in the examination process, an electronic mail for notifying the posted member of the applicable examination result is issued.

[0011] The post viewing system may appropriately combine the following requirements (A) to (J). (A) The e-mail for notifying the examination result is automatically generated. (B) The examination result notified to the posting member is converted into character data to be described in a facsimile or postal document. (C) The examination result notified to the posting member is converted into data so as to transmit an audio signal to a telephone line. (D) In the examination process of the examination subject posting data, the past examination examination posting data by the member who posted the examination examination data is displayed on the monitor of the information processing terminal for the examination operator. (E) In the examination process, a correction input by the examination operator for the posted data displayed on the examination screen is received and accumulated as the examined post data. (F) In the screening process, receiving the input of the screening operator's question with respect to the posted data displayed on the screening screen, organizing and editing, and issuing an e-mail notifying the member of the relevant question content. . (G) receiving, on the examination screen, an operation input for requesting the examination worker skilled in the examination data to perform examination in charge of the examination object posted data during the execution of the examination process, and the examination object posted data is exclusively for the expert examination worker; Is stored as the post data to be examined. (H) Prohibiting simultaneous execution of the examination process through another examination worker information processing terminal for the examination target posted data during execution of the examination process. (I) A telephone voice, facsimile or postal document converted to character data is also handled as the post data by the post member. (J) The examined post data to be provided for the search and browsing is described on a recording medium such as a CD-ROM or a magnetic tape, or an e-mail to be distributed or distributed, and a notation medium such as a printed matter.

[0012]

BEST MODE FOR CARRYING OUT THE INVENTION === Posting / Browsing System === <<<< Schematic Configuration >>>> FIG. 1 shows a usage form mainly of a posting / browsing system of the present invention. First, each term in FIG. 1 will be described as follows.

[Server machine 10] A computer that implements the post browsing system, and is connected to the Internet. Through this Internet, it is connected to clients 20 and 30 used by general users and posting members.
The terminal 40 used by the examination worker is also connected via the LAN. Contribution text and contribution member ID applied by the contribution member
Member registration data is stored in a database. Posts that have passed the screening process described below are made public to general users.

[Client 2 used by general user]
0] is a computer connected to the server machine 10 through the Internet. It is used to browse posted messages and contact the posted members by e-mail or the like.

[Client 30 Used by Contributing Member]
... A computer for connecting to the Internet, accessing the server machine 10, and applying for a post. The purpose of the posting is to recruit similar friends, members of the circle, participants of the event, etc., and recruit people who provide what they want. This posted text is stored in the database of the server machine 10.

In this example, the registration procedure as a post member is completed before posting. As a specific procedure, an e-mail address, an ID and a password, an address, a name, a telephone number, and the like are reported to the server machine 10.
Later, a code called a confirmation key is sent by e-mail and mail. Then, these two codes are input to the server machine 10. This completes the registration procedure as a posting member. In many cases, this posting member originally also serves as a general user who browses the posted text.

[Examination terminal 40 used by the examination worker]
This is a computer used by the reviewing worker for reviewing the posted text before disclosure, and is connected to the server machine 10 via a LAN. Of course, it may be connected to the server machine 10 via personal computer communication or the Internet.

<<<< Post Database >>>> The server machine 10 has a database in which the following information is included. [Posted member information]: Member registration data such as the ID, password, name, address, telephone number, and e-mail address of the posted member are collected. [Change history information of post member information]: This is a record of how and when the member registration data of the post member is changed and collected. [Posting history information for each posting member]: Aggregation of examinations and public records of the current posting text (unexamined) and the past posting text (examined) for each posting member. [Examination Criteria Information]: Criteria information necessary for judging the posted text is collected. It is used at the time of execution of an examination job to be described later, and is read and sent to an examination terminal when an examination screen is created.

<<<< Upload of Posting Message >>>> The posting member connects the client 30 to the Internet and sends out the URL of the server machine 10. When the two are connected, an HTML home page is sent from the server machine 10 to the client. On this homepage, a predetermined item is clicked to receive an input screen for the text of the post, the catch phrase and the profile of the post member, and perform necessary input operations on each screen. At this time, the post data to be input includes not only characters but also still images, moving images, and sounds.

Then, as shown in FIG. 2, the server machine 1
From 0, an HTML document for final confirmation of the posted content is sent to the client. In this document, the input sentence, profile and catch phrase that have been input are arranged. Then, if you want to post in the displayed document, the post member clicks the “OK!
If the user wants to make a correction, the user clicks a “BACK” button (not shown) to return to the original input screen. "OK! Post"
When the button is clicked, the data is stored in the database as the post data to be examined, and is published when it passes the examination process described later.

[0021] The posting period of a post sent after passing the examination is two weeks, and a post that has expired is treated as private under the name of "evacuation".

<<<< Search and Browsing of Post Information by General User >>>> The client 20 accesses the server machine 10, and the general user appropriately searches and browses the contents of each posted text in the database. In response to a request from the client, the server machine 10 generates screen information in the HTML format and transmits the screen information to the client 20 by a WWW mechanism on the Internet. This screen information becomes the browsing screen of the posted text. The displayed posts are categorized by category. For example, holding a party or giving away unnecessary items. The general user browses various posted messages displayed on the client screen, and contacts the posted member if necessary. This contact can be made in several ways, such as the post member's phone number or e-mail address, as described in the post.

When an e-mail address is used, an e-mail addressed to the posting member is created, and the e-mail is directly returned to the posting member according to each user's individual settings. For example, when the post message shown in FIG. 2 described above is displayed, clicking on the mail address (post member address) added to the lower left of the post message displays a mail creation screen addressed to the address according to the setting. Here, an e-mail is created and transmitted to the posting member. This e-mail contains, for example, your own contact information in order to communicate directly with the posting member.

<<<< Response by Contributing Member Who Received Approach >>>> === Examination Support System === As described above, submitted submissions are examined through an examination terminal prior to publication. Specifically, it accesses the database of the server machine, receives a job screen for examination processing, and performs examination according to the examination processing menu displayed on the screen. The server machine retrieves the necessary information from the database,
Create job screen data and send it to the examination terminal. The result of the examination process is stored in the database of the server machine as examination history information for each posted member in association with the member registration data. A series of examination processing will be described with an example as follows.

<<<< Examination Selection Screen >>>> First, examination menu screen information as shown in FIG. 3 is sent from the server machine as an initial screen. Here, an input for selecting an examination job divided into “primary layer” and “secondary layer” is received. The specific examination function is the same for both the “primary hierarchy” and the “secondary hierarchy”, but differs in that the “secondary hierarchy” is intended for skilled examination workers (described later). When the examination job is started, when the part indicated as “primary hierarchy” or “secondary hierarchy” in the figure is selected with a mouse or a cursor, the process shifts to the execution of the examination processing of the applied submission. In other words, a job for searching for posted information that discloses a large number of posted texts based on a keyword or ID, or creating and transmitting an e-mail is performed.

<<<< Examination Screen >>>> FIG. 4 shows an examination screen in the primary hierarchy mode. On this screen, information necessary for examination of a certain posted sentence is collected and displayed collectively. By performing input processing on this examination screen, one basic examination can be performed.

At this time, duplicate examination is not performed. That is, it is ensured that another examination worker does not simultaneously examine the same posted text on another examination terminal. As a mechanism for preventing this duplication examination, it is managed by a post number assigned to a post in advance. That is, when a reviewing worker starts a reviewing job of posted data, the other reviewing terminals lock so that posted data of the same posting number is not displayed on the reviewing screen. This lock is automatically released after the completion of the examination job, and examination by another examination worker becomes possible.

The details of the examination screen will be described. In the upper part of the figure, the part enclosed by a thick line displays the contents of the post to be published if the result is passed. Here, the posted text is displayed, and on the right side thereof, member registration data such as age and height to be published together are displayed. Private registration data is displayed on the left side of the public part. In the upper part, a selection field for displaying the posting history, the presence or absence of disclosure, and the change history of the member registration data is displayed in addition to the customer ID and the user ID. When the selection fields are confirmed and input, the corresponding display screen is displayed. In the lower part, the name and address of the posting member,
Gender, date of birth, phone number, etc. are displayed.

<<<< Input of Examination Result for Each Item >>>> In the examination item column surrounded by a bold line frame in the middle of the screen, the presence / absence of correctness or illegality of the member registration data, the propriety of the editing policy, etc. There are detailed examination items to be used as criteria. For example, it is checked whether the copyright has been infringed or the discriminatory term has not been used. The itemized criteria formalizes the examination criteria and enhances the consistency of the examination.

As a confirmation input operation, a square button (check box) is provided on the left side of each examination item, and a button corresponding to the examination item is clicked with a mouse to confirm and input.

<<< Judgment of Examination Result >>> A column for making a final judgment of examination is provided in one column above the examination item column. This judgment is made by the examination operator in accordance with the result of inputting the examination result described above. Each column includes “interruption”, “deletion”, “correction”, “question”, and “pending”. When any of these items is selected, the mark "O" on the left side of each item column is fixedly input with a mouse or the like. And
Click the "Execute button" to execute the confirmed item.

When the "correction" is executed, the posted text is corrected in advance. At the bottom of the screen, posted sentences are displayed separately for items such as "body" (right side) and "catch phrase" (left side), and are corrected by inputting characters here.

<<<< Request to Skilled Examiner for Contributions Difficult to Judge >>>> On the display screen of FIG.
If the examination is proceeding while checking each examination item, the final judgment may be difficult. In this case, after checking only the examination items for which the user is confident, the user clicks the selection box of "Request" and presses the "Execute button". Then
The corresponding posted data is registered on the database as data exclusively for a skilled examination worker. Then, when a skilled examination worker logs on to this system with a dedicated account and selects the secondary hierarchy mode in FIG. 3, the display screen shown in FIG. 4 appears, and the above-described examination processing is performed on post data that is difficult to determine.

It is needless to ask a skilled examination worker, but if the examination is likely to take a long time, "suspend" is selected and the examination is postponed. Until the suspension is released, the above-described lock mechanism of the duplicate examination is applied.

<<<< Post History Display >>>> On the examination screen shown in FIG. 4 described above, when the "post history display" button above the member registration data column at the upper left is clicked, as shown in FIG. Screen is displayed. The registered contents of the member registration data are displayed at the top. Below that, the posted data is displayed in chronological order. Each posting data also displays the result of the judgment on the right side.

<<< Creation and Transmission of E-mail Notifying of Examination Result >>>> If the result of the examination of a certain posted text does not pass, an e-mail notifying the examination result to the posting member is automatically sent. Generate. In the final judgment on the examination screen of FIG. 4, "question", "deletion", "correction"
Is selected, an electronic mail editing screen as shown in FIG. 6 is displayed.

On this screen, the contents of the e-mail addressed to the posting member are automatically displayed. Here, basically, the examination worker does not need to input characters. The e-mail text is shown in Figure 4.
Is automatically generated according to each examination item input on the examination screen of (1). In this example, the result of clicking the button corresponding to the examination item "used software" in the editing policy is displayed in the leftmost column, and the reason for disallowing publication is accordingly displayed in the text column on the right. Displayed automatically. If you are satisfied with this notification, the reviewer clicks the "Send Email" button at the top. Then, the corresponding e-mail is transmitted to the posting member.

When the "execute" button of "question" is selected on the examination screen of FIG. 4, on the screen of FIG. Similarly,
When the item column of “correction” is selected in FIG. 4, the notification that the post is corrected and then published in FIG. 6 is the content of the e-mail.

=== Other Embodiments === (A) The registered contributors to whom the contributing member ID is issued include not only individuals but also various businesses such as corporations. (B) The data posted by the posting member may be still image data, moving image data, or audio data other than the character data constituting the text. (C) The form of the posting data includes the contents posted by the posting member by voice over the telephone. For example, the operator accepts the telephone of the posting member, interviews the contents of the posting, and converts it into character data. (D) Another form of post data includes a facsimile or postal document converted into character data. (E) As a form of notification of the examination result of the posted contents to the posted member, a facsimile or mail in which the contents are described may be sent. (F) As another form of notifying the posting member of the result of the examination of the content of the posting, a telephone may be used. For example, the text of the examination result is displayed on a display screen, and the operator who calls the posting member reads this and reads it out. (G) In some cases, the notification of the review result of the posted content to the posted member may be omitted. (H) As a means for publishing the reviewed post data to be used for searching and browsing, a computer-readable recording medium such as a CD-ROM or a magnetic tape may be distributed, or an e-mail to be distributed by broadcasting The format may be a magazine, or a print medium such as a magazine may be used.

[0040]

According to the present invention, on the examination screen of the information processing terminal used by the examination operator, the posting data to be examined and the examination reference data are displayed in association with each other. That is, information necessary for examination is centrally managed and can be easily referred to. This greatly improves the examination efficiency compared to the past.

In addition, if the system is configured to issue an e-mail notifying the posting member of the examination result, the efficiency of communication with the posting member can be greatly improved.

Also, in the examination process, by displaying the past examined post data by the same posting member on the monitor of the information processing terminal for the examination worker, the tendency of past posting contents and the examination result for the posting member can be obtained. I can understand.
As a result, the review can be facilitated by referring to the contents of the past submission, and the review can be performed consistently without variation according to the past review result, thereby improving the accuracy of the review.

Furthermore, if the posting data can be modified by the reviewing worker in the reviewing process, the posted data can be corrected to the posted data in accordance with the reviewing standards and immediately published. As a result, the work of correcting posted data that cannot be disclosed as it is posted can be performed in a series of screening processes, so that screening efficiency can be significantly improved.

Furthermore, if the execution of the examination process through another examination worker information processing terminal is prohibited for the posted data during the execution of the examination process, a plurality of examination processes can be performed simultaneously on the same posted data. It is possible to prevent unnecessary duplicate examinations such as being performed. As a result, unexamined items can always be examined, and efficiency is greatly improved.

Also, if the skilled examination worker can be requested to examine the posted data to be examined during the execution of the examination process, the trouble of the unskilled examination worker becoming lost or troubled can be eliminated. And increase the efficiency and accuracy of the examination.

[Brief description of the drawings]

FIG. 1 is a block diagram showing a use form of an examination support system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a final confirmation screen when a posting member posts in the embodiment.

FIG. 3 is a diagram showing an initial selection screen of an examination menu in the embodiment.

FIG. 4 is a diagram showing an examination screen in the embodiment.

FIG. 5 is a view showing a display screen of past posted contents of the poster in the embodiment.

FIG. 6 is a diagram showing an editing screen of an e-mail for notifying a posting member of the examination result in the embodiment.

[Explanation of symbols]

 Reference Signs List 10 server machine 20 general user client 30 posting member client 40 terminal of examination worker

Claims (12)

[Claims] 1. A posting browsing system on a communication network characterized by an examination support system, which has the following requirements (1) to (8). (1) An ID is issued to post members registered as contributors, and member registration data such as each member's ID, name, address, and e-mail address is managed as a member list. (2) Post data including at least one of character data, still image data, moving image data, and audio data posted by the member through the communication network is associated with the member registration data, Accumulate as (3) Posting, in the browsing database, post-checked post data determined to have passed in a predetermined screening process from the post-submission data to be checked. (4) For the visitor who has accessed through the communication network, the reviewed posted data posted in the browse database is provided for search and browse. (5) Examination criteria data applied in the examination process is prepared. (6) Displaying an examination screen in a form in which the submission data to be examined and the examination criteria data are associated with each other on a monitor of an information processing terminal used by an examination worker in the examination process. Each examination item in this examination screen has an entry column for entering an examination result. (7) In accordance with the examination result entered by the examination operator in the entry field of the examination screen, the pass / fail / reserve of the relevant submission data to be examined is determined. The post data that has gone through the screening process, the member registration data, and the data of the screening result are associated with each other and stored as the screen data that has been reviewed. (8) For the posted data that is not determined to be passed in the examination process, an electronic mail for notifying the posted member of the applicable examination result is issued. 2. The post browsing system according to claim 1, wherein the electronic mail notifying the examination result is automatically generated. 3. The post browsing system according to claim 1, wherein the examination result notified to the post member is converted into character data to be described in a facsimile or postal document. 4. The post browsing system according to claim 1, wherein the examination result notified to the post member is converted into data to transmit a voice signal to a telephone line. 5. A posting browsing system on a communication network characterized by an examination support system, which has the following requirements (1) to (7). (1) An ID is issued to a post member registered as a contributor, and member registration data such as the ID, name, and address of each member is managed as a member list. (2) Post data including at least one of character data, still image data, moving image data, and audio data posted by the member through the communication network is associated with the member registration data, Accumulate as (3) Posting, in the browsing database, post-checked post data determined to have passed in a predetermined screening process from the post-submission data to be checked. (4) For the visitor who has accessed through the communication network, the reviewed posted data posted in the browse database is provided for search and browse. (5) Examination criteria data applied in the examination process is prepared. (6) Displaying an examination screen in a form in which the posted data to be examined and the examination criteria data are associated with each other on a monitor of an information processing terminal used by an examination worker in the examination process. Each examination item in this examination screen has an entry column for entering an examination result. (7) In accordance with the examination result entered by the examination operator in the entry field of the examination screen, the pass / fail / reserve of the relevant submission data to be examined is determined. The post data that has gone through the screening process, the member registration data, and the data of the screening result are associated with each other and stored as the screen data that has been reviewed. 6. The post browsing system according to claim 1, wherein in the screening process of the post data to be examined, a monitor of the information processing terminal for an examination worker is provided with data to be examined. Is characterized by displaying the past reviewed post data by the member who posted the post. 7. The post browsing system according to claim 1, wherein the review process receives a correction input of the review worker for the posted data displayed on the review screen in the review process, and It is stored as completed posted data. 8. The post browsing system according to claim 1, wherein the post-examination worker receives an input of a question of the review worker with respect to the post data displayed on the review screen in the review process and organizes the post-view data. Edit and issue an e-mail notifying the member of the relevant question content. 9. The post-browsing system according to claim 1, wherein an operation input for requesting a person in charge of the examination to be a person in charge of the examination who is skilled in the post data to be examined during the execution of the examination process. Is received on the examination screen, and the submission data to be examined is stored as the submission data to be examined exclusively for the skilled examination worker. 10. The post-viewing system according to claim 1, wherein the post-examination target post data during the execution of the examination process is passed through another examination worker information processing terminal. It is characterized in that simultaneous execution of processes is prohibited. 11. The post-browsing system according to claim 1, wherein a telephone-based voice, a facsimile, or a postal document is converted into character data, and is treated as the post data by the post member. Features. 12. The post browsing system according to claim 1, wherein the post-examined post data to be provided for the search and browsing is recorded on a recording medium such as a CD-ROM or a magnetic tape, or is broadcast. It is characterized in that it is described in a notation medium such as e-mail and printed matter.